Your broadband support, made simple.

Whether you're experiencing an issue or just have a question, we're here to help. Our local team prides itself on friendly, fast service—because we know how important a reliable connection is.

How to get support

To raise a new support ticket or check on an existing one, please log in to your account.

If you'd prefer, you can also email us at support@cambridgefibre.uk, and we’ll get back to you as soon as we can.

We aim to respond quickly and resolve issues without delay—but if your connection is working as it should, you probably won’t need us very often!

Thanks for being part of the Cambridge Fibre community.